Western Reserve Bank does not sell your personal information to anyone. Ensuring your privacy is very important to us. Our business is based on trust, and we intend to do all we can to maintain your trust in us!

INFORMATION WE COLLECT

Western Reserve Bank may collect the following categories of "nonpublic personal information" about you in connection with providing financial products and services to you:

• Information you provide to us on applications and other forms;
• Information about your transactions with us or others; and
• Information we receive from others, such as consumer reporting agencies, real estate appraisers or employers.

CONFIDENTIALITY AND SECURITY OF PERSONAL INFORMATION

Western Reserve Bank maintains policies and practices designed to protect the confidentiality and security of your personal information.

• We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your personal information.
• We limit employee access to confidential customer financial information to those employees with a business reason for knowing such information.
• Our employees are trained to understand the importance of customer financial privacy and to properly handle confidential information.
• We strive to maintain the most accurate and up-to-date customer records possible. If you find that your account information is not correct, current or complete, please call us at (330) 764-3131 or toll-free at (866) 633-4622 or write to us at P.O. Box 585, Medina, Ohio 44258-0585, and appropriate corrections will be made as soon as possible.
• Breaches of customer privacy are considered serious employee misconduct and may result in termination of the employee.

DISCLOSURES TO AFFILIATES OR NONAFFILIATED THIRD PARTIES

Western Reserve Bank does not disclose, and does not intend to disclose, nonpublic personal information about our customers or former customers to affiliates or nonaffiliated third parties, except as permitted by law. Permitted disclosures include those made:

• In connection with the administration, processing or servicing of your account;
• With your consent or at your direction;
• To protect against or prevent actual or potential fraud, unauthorized transactions, claims or other liabilities; or
• To governmental or law enforcement agencies to the extent specifically permitted or required; or
• To companies that perform marketing services on our behalf.